PRIVACY POLICY & PHOTO RETENTION PROTOCOL

Scranton Magnets LLC (“Scranton Magnets,” “we,” “us,” or “our”), operating in Scranton, Pennsylvania, respects the privacy of our customers and is committed to protecting the personal data and photographs entrusted to our workshop for physical magnet fabrication.

01. INFORMATION WE COLLECT

• Order & Fulfillment Data: When you place an order, we collect your name, shipping address, email address, and order specifications required to manufacture and ship your custom magnets via USPS.
• Customer Photographs: When you use our 6-slot uploader or submit commercial artwork for bulk orders, we receive the digital image files and 1:1 square crop coordinates you select.
• Workshop Inquiries: When you submit a message through our Contact or Bulk Orders forms, we collect your name, business name, email address, telephone number, and project notes.
• Technical & Performance Telemetry: We collect anonymized browser performance metrics (page loading stats) and standard analytics events (such as page views and checkout completion) to verify site reliability.

02. PRIVATE PHOTOGRAPH STORAGE & 30-DAY RETENTION LIFECYCLE

Customer photographs are treated as confidential production materials:

• Isolated Private Vault: Uploaded images and 1200 × 1200 px (600 DPI) print files are stored in a protected, non-public directory (wp-content/uploads/scranton-magnets-private/) blocked from public web access and search engine indexing (403 Forbidden / Deny from all).
• Strictly For Fabrication: We never use customer family or personal photographs for public marketing, social media, or advertising without explicit written permission. We never train AI models on customer photographs.
• Automated 30-Day Purge: Raw customer uploads and temporary session files are retained for 30 days after order completion solely to handle any shipping replacements or reprint requests, after which they are automatically and permanently purged from active server storage.
• Immediate Deletion Upon Request: You may request immediate deletion of your order photographs at any time after shipment by emailing tom@scrantonmagnets.com.

03. HOW WE USE & SHARE INFORMATION

We do not sell, rent, or trade your personal information or photographs to third parties, data brokers, or advertisers. Information is shared only with essential operational providers required to fulfill your order:

• Payment Processing: Payment card transactions are processed over encrypted TLS connections by PCI-DSS compliant payment gateways. Scranton Magnets LLC never stores raw credit card numbers on our servers.
• Shipping Carriers: Your recipient name and delivery address are transmitted to the United States Postal Service (USPS) to generate tracking labels and deliver your package.
• Production File Dispatch: Print-ready 600 DPI files are synced to our secure, access-controlled Scranton workshop Dropbox production queue for printing and square die-cutting.

04. COOKIES, LOCAL STORAGE & ANALYTICS

• First-Party Session Storage: Our 6-slot uploader uses browser localStorage and sessionStorage so your selected photographs and crop coordinates remain intact if you navigate between the storefront and shopping cart.
• Analytics Telemetry: We use Google Analytics 4 with IP anonymization enabled (anonymize_ip: true) and first-party performance telemetry to monitor page load speed and order funnel stability.

05. YOUR PRIVACY RIGHTS & CONTACT INFORMATION

You have the right to request access to, correction of, or deletion of any personal information or photographs associated with your order. For all privacy requests, contact our Scranton workshop directly: