FREQUENTLY ASKED QUESTIONS

01. WHAT RESOLUTION SHOULD MY PHOTOS BE?

For optimal 600 DPI reproduction at finished 2.0″ × 2.0″ size, an image crop measuring 1200 × 1200 pixels or higher is recommended.

Standard smartphone photos (iPhone, Android) usually exceed 3000 × 4000 pixels, providing more than enough pixel density. If you zoom in deeply or upload small screenshots, our uploader displays a resolution advisory. We print your exact pixels without artificial interpolation or fake sharpening.

02. CAN I ORDER MORE OR FEWER THAN SIX MAGNETS?

All orders are manufactured in modular sets of six (6) magnets. You can upload six distinct photographs, or upload fewer images and repeat selections across slots. To receive 12, 18, or 24 magnets, increase quantity in your cart or place additional sets.

03. HOW DOES SQUARE CROPPING WORK?

Our web interface provides a 1:1 square crop window for each slot. You can drag to reposition and slide to zoom. What you see inside the square preview box represents what will be stamped onto the physical magnet face.

04. CAN I EDIT MY PHOTOS AFTER ADDING THEM TO THE CART?

Yes. Clicking “Edit Photographs” inside your shopping cart reopens the 6-slot uploader with your current photos and crop coordinates preserved.

05. PRODUCTION AND SHIPPING SCHEDULE

Orders are fabricated in Scranton within 2 to 3 business days. Domestic shipping is handled via USPS Ground Advantage or Priority Mail with end-to-end tracking. Typical delivery is 3 to 5 business days after dispatch.

06. PRIVACY & IMAGE RETENTION

Your uploaded images are stored securely on private server storage accessible only for physical print production. Production files are purged automatically from active storage on a 30-day rolling cycle.